Frequently Asked Questions
Life Solutions does not supply bottled or carboy water dispensers.
Instead, we specialize in advanced filtered water dispensers and filtration systems that connect directly to a fresh water supply. This ensures a continuous flow of pure, healthy, and sustainable hydration without the need for plastic bottles.
Our scalable solutions are designed to serve a wide variety of industries and settings, such as:
- Corporate offices and co-working spaces
- Hospitality (hotels, restaurants, cafés)
- Education (schools, universities, training centers)
- Healthcare facilities (clinics, hospitals, wellness centers)
- Industrial and manufacturing sites
- Public institutions and government facilities
- Residential developments and property management companies
We operate across Hong Kong and Macau, delivering hands-on service and support wherever our clients need us.
Our China Team services in over 35 major cities in Mainland China. Visit https://lifesolutions.com.cn/ and contact our China team for more information.
Switching to direct-piped dispensers reduces office water costs by up to 40–60%, eliminates plastic bottle storage issues, and significantly improves corporate ESG ratings by reducing single-use plastic waste and transport carbon footprint.
Choosing the right office water dispenser depends on three key factors: staff headcount, pantry space, and feature requirements (e.g., hot, chilled, or sparkling water). Offices with under 30 staff or limited space benefit most from compact countertop or undersink tap systems. For medium to large workplaces (30–100+ staff), high-capacity freestanding dispensers or Billi premium drinking tap systems are recommended to handle high-volume usage.
We provide a comprehensive range of water dispenser and filtration equipment, including:
- Direct-piping water dispensers (with difference temperature options)
- Under-sink filtration systems
- Centralized filtration units for large-scale operations
- Specialized filtration solutions tailored to unique business needs
- Accessories and replacement filters to ensure long-term performance
Yes. All our water dispensers and filtration equipment are designed to be connected directly to a fresh water supply. This ensures a reliable source of clean hydration, eliminates the need for bottled water logistics, and supports sustainability by reducing plastic waste.
To guarantee the consistent level of quality sip after sip, we provide comprehensive after-sales support to ensure the continued efficiency and reliability of your water filtration and dispenser solutions. Our services include regular maintenance and pre-scheduled filter replacement visits, guaranteeing your peace of mind.
Common water filtration technologies for drinking water include activated carbon filters, reverse osmosis systems, and ultraviolet (UV) purification. Activated carbon filters are effective at removing chlorine, sediment, and volatile organic compounds (VOCs), which improve the taste and odor of water.
Reverse osmosis uses a semipermeable membrane to eliminate a wide range of contaminants, including heavy metals, salts, and bacteria, resulting in highly purified water. Additionally, ultraviolet purification employs UV light to kill or inactivate bacteria, viruses, and other pathogens, ensuring microbiological safety. These technologies can be used individually or in combination to meet specific water quality needs.
Activated Carbon, Reverse Osmosis and Ultra Violet Sterilizing Light are the most common filtration technologies that we employ. We may also customize filtration system to meet your specific needs.
Generally, office water filtration systems in Hong Kong require filter replacements every 4 to 6 months. However, the exact frequency depends on three main factors:
- Filtration Combination: Multi-stage setups (e.g., sediment pre-filters vs. microfiltration or carbon blocks) have varying lifespan capacities.
- Water Quality & Building Conditions: Older commercial buildings with older pipework may cause faster sediment buildup.
- Usage Frequency: High-traffic pantries with 50+ staff consume filters significantly faster than smaller offices.
Because every workplace is unique, Contact Life Solutions for a tailored water assessment and professional maintenance recommendation.
Reverse Osmosis (RO) is the most effective filtration technology available. The RO process works by separating contaminants from water by forcing the water through a semi-permeable membrane. This membrane acts as a physical barrier to removeall particles larger than 0.1 nanometer。
For example, the membrane may allow passage of water molecules, but blocks molecules of dissolved salt or other harmful contaminants. Unwanted molecules are blocked and discarded by the membrane while the ultra-pure water continues on for use or further treatment.
This process takes any unwanted molecules retained by the membrane and sweeps them away to your drain. This filtration process prevents the membrane’s surface from clogging, thus allowing the filter to last long.
- Hassle‑free maintenance: Requires only routine servicing, which is fully covered by Life Solutions as part of our annual maintenance program.
- Ultra‑fine nanoscale filtration: Delivers the purest filtered water available for homes and offices.
- Exceptional removal efficiency: Eliminates up to 98% of unwanted molecules, ensuring clean and safe drinking water.
- Long‑lasting membranes: Typically last 2–3 years while maintaining consistent performance.
Reverse Osmosis (RO) membranes are designed to filter out contaminants at the molecular level. It is absolutely essential to remove contaminants larger than 5 microns before passing it to the RO membrane to prevent fouling and clogging.
AC is an elementary filtration technology. Function and performance of AC filters vary by the pore size of the filter, which ranges from 0.1 micron to 5 microns. Most typical AC filters can remove chlorine, dust and rust from water.
The advantages are:
– Smaller filter size
– Faster filtration rate
– No waste water will be generated
The disadvantages are:
– Rather short lifetime, needs to be replaced frequently
– Since the filter pole size is 0.1-5 micron, some material like heavy metal ions cannot be filtered
– Filtration performance drops overtime