Caring for People and Planet – Life Solutions & The New Normal Charity
At Life Solutions, we believe that caring for people and caring for the planet go hand in hand. That’s why we are proud to partner with The New Normal Charity (TNN), a Section 88 registered charity in Hong Kong, to support mental health in our city while advancing sustainability. Together, we are building a healthier, more resilient Hong Kong—where clean water and clear minds flow side by side.
Why This Partnership Matters
Mental health challenges in Hong Kong are real and pressing. Long waiting times in the public system and the high cost of private care often leave people without timely support. TNN steps in to bridge this gap by offering free peer support groups, accessible training, and community activities—ensuring that no one has to face life’s challenges alone.
At Life Solutions, we recognize that physical and mental health are deeply connected. Just as clean water sustains our bodies, supportive communities sustain our minds. By joining forces with TNN, we are extending our mission of sustainability into the realm of community care.
Local Impact
Clean Water, Less Waste
Our work reduces reliance on bottled water, tackling Hong Kong’s plastic waste problem at its root.
Clear Minds, Stronger Communities
Through our support, TNN can expand free peer support groups in both Cantonese and English, creating safe spaces for people to connect and heal.
Caring for Our City
This partnership reflects our shared values of sustainability and community care, ensuring that Hong Kong thrives both environmentally and socially.
Corporate Social Responsibility in Action
We are committed to advancing the UN Sustainable Development Goals in ways that matter most to Hong Kong:
SDG 3: Good Health & Well-Being – Supporting accessible mental health care so no one is left struggling alone.
SDG 6: Clean Water & Sanitation – Providing safe, sustainable access to clean water while reducing plastic waste in one of the world’s most densely populated cities.
A Shared Vision
We believe that environmental wellbeing and mental wellbeing are inseparable. In a city as dynamic and demanding as Hong Kong, both sustainability and community stability are essential. Together with The New Normal Charity, Life Solutions is working toward a future where caring for people and caring for the planet are one and the same.
At Life Solutions, we believe that sustainability isn’t just a goal—it’s a shared journey. That’s why we were proud to once again support Clockenflap, Hong Kong’s largest music and arts festival, in making this year’s event more environmentally responsible.
For three vibrant days, Clockenflap brought together thousands of music lovers, artists, and creatives. Amid the energy and excitement, Life Solutions helped ensure that staying hydrated didn’t come at the planet’s expense.
Keeping the Energy High—and the Plastic Low
Our mission was simple: reduce single-use plastic waste while keeping festival-goers refreshed. Here’s how we made it happen:
Unlimited filtered water on tap: Our hydration stations provided clean, great-tasting water throughout the venue, ensuring everyone stayed cool and energized.
Thousands of reusable bottles distributed: We handed out Life Solutions reusable bottles and convenient shoulder-strap holders, making it easy for attendees to refill and stay mobile.
Over 58,000 plastic bottles saved: Thanks to the collective effort of the Clockenflap community, we prevented tens of thousands of single-use bottles from ending up in landfills.
Every Refill Counts
In a world facing growing environmental challenges, small actions matter more than ever. Every refill at our stations was a step toward a cleaner, more sustainable future. And every smile, every social media tag, every moment of connection at our hydration points reminded us: change doesn’t have to be hard—it can feel good.
A Shared Commitment to Sustainability
Clockenflap is more than a festival; it’s a platform for culture, creativity, and community. We’re honored to be part of this movement, helping to shape a greener future through innovation and collaboration.
As we look ahead, Life Solutions remains committed to supporting events, organizations, and businesses that share our vision for a cleaner tomorrow—one refill at a time.
Let’s keep the momentum going. Stay hydrated. Stay sustainable.
At Life Solutions, we believe clean water is essential for health and well-being. Since 2003, we’ve proudly supported the Hong Kong Cancer Fund, a vital organization ensuring no one faces cancer alone.
Established in 1987, the Cancer Fund provides free professional support, includinga one-on-one counselling, tailored programs, and classes for those in needs across their network of seven hospital-based Cancer Patient Resource Centres and four Cancer Support Centres in Wong Tai Sin, North Point, Central, and Kwai Chung.
Giving back to the community with our hydration solutions
For over two decades, Life Solutions has donated water dispensers and provided hassle-free services to the Cancer Support Centres and their Head Office, ensuring visitors, care-givers, and staff have access to safe, refreshing water. This partnership reflects our shared commitment to fostering healthier communities and supporting those in need.
Watch our story below to see how Life Solutions empowers the Hong Kong Cancer Fund to focus on what matters most—delivering compassionate care and support.
As a trusted water solutions provider, Life Solutions is dedicated to making a difference, both for our clients and the community. Partner with us to bring premium water solutions to your business while supporting meaningful causes.
The Executive Centre has been using sustainable hydration solutions across their centre network in Hong Kong since 2005, pioneered to create a more sustainable workspace without compromising on excellence. Listen why they choose Life Solutions to serve their members with great-tasting filtered water.
Providing workspace for the future
The Executive Centre (TEC), Asia’s leading premium flexible workspace provider, has revolutionized the corporate landscape since its inception in Hong Kong in 1994. With an impressive network of over 200 Centres spanning 34 cities across 15 markets, TEC has solidified its position as Asia’s third-largest serviced office business. TEC aims to provide a workspace and a dynamic environment that empowers ambitious professionals and industry leaders to achieve their goals and propel their organisations to new heights.
As the future of work evolves, transparency, flexibility, and sustainability will be driving the change. The Executive Centre remains at the forefront as we navigate the evolving landscape of the future of work. , providing the TEC Members with unparalleled flexibility and adaptability. In their ongoing operation policies, they also focus on reducing waste and promoting recycling programs, ensuring that sustainability is a core part of their daily activities. By integrating these practices into every aspect of TEC business, the state-of-the-art facilities, cutting-edge technology, and exceptional services enable the TEC Members to thrive in an ever-changing business environment.
What makes TEC drive the change to sustainability?
From the initial stages of site selection to the construction phase in our expansions, sustainability has been a core consideration for The Executive Centre. The TEC team has meticulously planned and designed the building with a steadfast commitment to environmental responsibility, ensuring that The Executive Centre serves as a beacon of planet-friendly commercial spaces. Their dedication to sustainability is reflected in the eco-friendly practices, such as energy-efficient infrastructure, and waste reduction initiatives. TEC has been striving to minimise their environmental footprint while creating inspiring workspaces that prioritise the well-being of their Members and the planet.
How can serviced offices benefit from sustainable hydration?
With our advanced filtration and water dispenser, like the Billi drinking tap system, TEC locations can offer guests unlimited access to freshly dispensed, great-tasting boiling and chilled water—all while eliminating single-use plastic bottles. This goes beyond just providing water; it represents a commitment to a transformative vision that balances exceptional experience and environmental responsibility. This initiative aligns perfectly with TEC’s commitment to corporate responsibility and environmental stewardship, taking significant steps towards the future of work.
Watch the video to see how our sustainable water solutions are transforming the way workspaces serve hydration, making a positive impact in one of Asia’s most dynamic environments.
Billi – Premium drinking water tap
Our solutions flexibly meet any specific needs of your business, regardless of its size or industry. Whether you run a large office, private office, flexible co-workspace, or a serviced office, we take time to understand your needs and requirements, then carefully select from full range of robust, high-capacity machines and cutting-edge technology that are perfect for your requirements, seamlessly creating a fusion of functionality and aesthetics in your office space. Discover more here.
The Next Generation of Boiling and Chilled Water Tap Technology
Designed with superior quality and convenience, Billi Commercial provides instant boiling and chilled water in its small unit size, leveraging cutting-edge water-cooling solutions to maximise energy efficiency. Our water dispenser taps incorporate thermodynamic heat-exchange technology for hydrating productivity, along with an inbuilt safety lock and leakage detection system that delivers clean, wholesome water for your consumption. If there is any leak, the water inlet will shut off to protect you from hot water spills.
Advantages of Boiling Chilled Water Taps
Enjoy instant access to filtered hot water, which is not only incredibly convenient but also safer than boiling water in a kettle. With a quick touch on the control panel, you get a full cup of fresh, chilled water flowing from the tap for delicious cool drinks and refreshments.
Additionally, Billi Commercial ensures a top-quality water supply to free up your refrigerator cluttered with bottled water. Modern, eco-friendly, and easy to maintain, our boiling and chilled water taps will provide a clean, aesthetic look to any commercial space and continue serving filtered water for years to come.
Enjoy Pure-tasting Water with Our Water Dispensers
With a strong track record of successful water solutions, Life Solutions leverages innovative technology and strict standards in filtered water dispensers and coolers, leading the way in performance and functionality. Our excellent customer support and maintenance services make us stand out in the water filtration industry, delivering instant pure-tasting boiling and chilled water to your business with premium water dispenser taps.
The Arcane Collective represents a small family of independent restaurants - Arcane, Cornerstone and Moxie; each distinct in its cuisine and personality, but aligned in principle.
Often referred to as ‘the airport that never sleeps’ and with over 220 worldwide destinations, Hong Kong International Airport is truly a global hub for travelers. Recognised for its design, comfort and efficiency, HKIA has been awarded more than 80 industry awards and the airport’s strong commitment to sustainability has contributed to these accolades.
As environmental awareness continues to grow, the Hong Kong government has implemented a new plastic reduction policy in 2024. This regulation prohibits all licensed hotels and guesthouses from providing complimentary single-use toiletries, bottled water, and promotional plastic-wrapped tissues to guests. While this presents operational challenges, it also offers a timely opportunity for the hospitality sector to transition toward more sustainable practices.
Eliminating Single-Use Plastics: A New Era for Hotel Operations
Under the new policy, hotels can no longer offer disposable plastic toiletries or bottled water in guest rooms. In response, many establishments have begun installing in-room filtered water dispensers or switching to reusable glass bottles. Common amenities such as toothbrushes and cotton swabs are being replaced with bamboo-handled and paper-stemmed alternatives, while bath products like shampoo and body wash are now provided in refillable dispensers instead of single-use travel-sized bottles.
A prime example is Le Méridien Hong Kong, Cyberport, which adopted sustainability as a core value during its 2022 renovation. All 170 guest rooms are now equipped with Waterlogic SlimTap UVC-filtered water taps—recognized globally for their high certification standards. Guests are provided with recycled glass cups and bottles, enabling convenient in-room hydration while eliminating the need for over 100,000 single-use plastic bottles annually.
In-Room Filtration: A Practical Alternative to Bottled Water
To comply with the government’s plastic-free initiative, many hotels are adopting environmentally friendly alternatives to disposable bottled water. These include installing filtered water dispensers in guest rooms or placing freestanding water stations in corridor areas.
Royal Park Hotel in Sha Tin and Royal View Hotel in Tsuen Wan have also implemented floor-standing water stations for guest use.
When selecting a water filtration system, it’s essential to consider not only design and functionality but also long-term maintenance. Regular filter replacement is crucial to ensure optimal performance. Partnering with a professional supplier for maintenance and servicing can significantly reduce administrative and operational burdens.
Life Solutions: Your Trusted Partner in Water Filtration and Supply
Unlike typical service providers or subcontractors, Life Solutions operates with an in-house technical team, ensuring rapid response to technical issues and strict quality control. Our comprehensive services include system installation, testing, and ongoing maintenance—available around the clock.
We recognize that each hotel has unique operational requirements and sustainability goals. That’s why we offer tailored water solutions designed by our expert consultants to support a seamless transition to eco-friendly operations. Our approach minimizes waste management and administrative overhead, helping hotels achieve their environmental targets while enhancing their green brand image.
Our hotel-grade water dispensers are certified to meet international standards for water quality and energy efficiency. Equipped with multi-stage filtration, reverse osmosis technology, and patented UVC sterilization, our systems effectively remove heavy metals, chlorine, and pathogens—ensuring safe, clean drinking water. Our full-service maintenance and filter replacement programs provide peace of mind and uphold the highest hygiene standards.
We offer a range of user-centric designs, including under-counter dispensers for guest rooms and freestanding units for corridors. Our solutions are flexible and scalable, aligning with your hotel’s layout, operational model, and sustainability commitments—empowering you to focus on delivering exceptional guest experiences.
If you’re exploring water filtration or dispenser solutions for your hotel, or have questions about installation and maintenance, don’t hesitate to contact us. We’re here to help you build a greener, more sustainable hospitality experience.
The Arcane Collective represents a small family of independent restaurants – Arcane, Cornerstone and Moxie; each distinct in its cuisine and personality, but aligned in principle.
In an effort to be as environmentally friendly as possible, they have decided to stop serving bottled water and have switched to a premium filtration system, using Life Solutions exclusively across all their venues.
Life Solutions is proud to provide The Arcane Collective with Clean and Healthy Water.
If you want more information about The Arcane Collective, visit their websites: