服务
Trusted. Reliable. Quality.
Consultation & customized proposal
Consultation
We assess your requirements and customize our solutions fit for you.
01
-
03
Consultation & customized proposal
On-site Visit & Coordination
We take care of all the technicalities, coordinate with your designer, consultant, contractor, and plumber to ensure a seamless integration of our systems with your existing infrastructure.
02
-
03
Consultation & customized proposal
Global Sourcing
We source the newest filtration technologies globally to ensure the highest quality and tailor-made solutions for your specific needs and site configurations.
03
-
03
Accredited Installation
Installation and Delivery
Every new equipment includes delivery and expert installation by across Hong Kong and Macau by our experienced in-house technicians.
01
-
03
Accredited Installation
Function testing and commissioning
After installation, we conduct thorough preliminary inspections, functional performance tests, full commissioning of both newly installed systems and existing units following major modifications.
02
-
03
Accredited Installation
Crew Training
Hands-on training for your staff on daily operations, cleaning, and proper maintenance to ensure long-term system performance.
03
-
03
All-inclusive first-year warranty
All-Inclusive Warranty
Under our warranty, we offer unlimited call-outs, repair works, and on-site service and call-outs providing precise diagnosis and error fixing using manufacturer parts. Get unparalleled protection for life until parts discontinuation.
01
-
04
All-inclusive first-year warranty
Scheduled Maintenance & Filter Replacement
Our service team will pre-schedule filter replacements with you, frequency depends on filter lifespan, site conditions, and actual usage. Each visit includes system checks and part replacements as needed.
02
-
04
All-inclusive first-year warranty
24/7 Service & Emergency Hotline
24-hour service hotline and service team ready to resolve issues, offer guidance, and keep your system running smoothly.
03
-
04
All-inclusive first-year warranty
Local On-site Service
Our in-house team delivers fast, accessible, and personalized support, handling everything from maintenance to performance optimization, right at your doorstep.
04
-
04
Extended warranty package
Service Overview
Protect your equipment with our extended warranty—designed to keep your Life Solutions system running smoothly for years to come.
Annual renewal ensures uninterrupted coverage and peace of mind. Enjoy lifetime protection until parts are officially discontinued.
01
-
02
Extended warranty package
Service Overview
What’s included*:
- Scheduled maintenance and filter replacements
- Unlimited service call-outs
- Full coverage for repairs and parts replacement
02
-
02
Additional service
Equipment Relocation
We offer relocation service to disconnect, transport and re-install your existing Life Solutions equipment when move to a new place, extending its lifespan, reducing renovation costs, and minimizing waste.
01
-
03
Additional service
Closed-Loop Trade-In Program
Replace your worn-out system with the latest model at the end of your system’s lifecycle with exclusive trade-in offer for long-term clients.
02
-
03
Additional service
Water quality test
We collect designated water samples for testing by a third-party accredited laboratory to ensure safety and compliance with drinking water standards, , tailored to various criteria and requirements.
03
-
03
FAQ
我们多数采用活性碳过滤技术、逆渗透过滤技术及UV杀菌灯。如客人需要使用其他过滤技术，我们可为客人度身订造适合的过滤系统。
我们的服务涵盖全港，亦遍及澳门及其他中国城市。
活性碳是基本的过滤技术，一般滤芯孔径大小为0.1至5微米，而不同孔径大小的活性碳滤芯有不同功能，大多数活性碳滤芯可以去除氯气、灰尘、铁锈等。
活性碳滤水器体积通常较细、过滤速度较快，亦不会产生废水。
活性碳滤水器使用寿命较短，需要定期更换。另外，活性碳滤芯微孔不及RO微细，未必能完全除去所有杂质。